Testimonials

Very helpful people respectful, welcoming team.The best customer service ever

I really appreciated the work they did with my Acura, and treated me very kindly. It is nice coming over even though my car has a lot of problems with it. The Service Advisor, G.P., was a great help and stayed in touch with me while the car was being serviced and helped me with all my questions. They all did great work with my car and I will be here back in the future.

We worked with Alissa to purchase our first Acura 3 1/2 years ago and absolutely loved our car but also the experience at West Side Acura. Usually hate dealerships but not this one. Straight forward, to the point and so friendly! We were so satisfied that we went back this month to trade in for a newer model. Absolutely love the RDX a-spec so we got the newest version. We could not be more thrilled with our SUV and again the service from Alissa and her team was amazing. They were patient, friendly, and fun to work with! Felt like I was shopping for a car with a friend. Thank you to Alissa as well as Justin! Highly recommend them and this dealership! Plus nothing beats an Acura! Never needed service besides an oil change! We will be back for our next upgrade! PS you can bring your dog too!!

I purchased my Acura MDX 2016 from this place and would like to express that the experience was excellent! Jeff Ma is exceptionally skilled at what he does. I highly recommend him.

Purchased an non-Acura product from them. Very fair to deal with and easy process on my trade. They gave me a fair price on both my trade and the purchase. This is my second purchase from them, that I have been involved in, and would not hesitate to do so again. I dealt with Mary Quon and he was the most easy going helpful salesman I have ever had the pleasure of dealing with.

By far the best customer service I have ever received from a dealer. I brought my old 1997 Acura CL to get the ABS light fixed, and they did an amazing job. Philip Fairon, who was my service advisor, kept in contact with me the whole time through text and calling. Despite the service taking long (not their fault), my final bill at the end was the same as what they quoted me from the start (even with the extra labour we didn't foresee from the start). I will definitely be coming back here when my car needs to be serviced! Philip Fairon is an absolute gem of a service advisor and I hope to see him again next time I am there. Amazing customer service and amazing mechanics.

I recently purchased a 2017 MDX from Westside Acura. My sales rep was Jeff Ma. He was very excellent in explaining the vehicle features ,and helped me understand the inflation cost of vehicle accident repairs in the last 17 years. my vehicle was given full inspection, and detailing and the price was reasonable and fair. I have been a client of West Side for the past 17 years ,and will continue well into the future.Jeff Ma is great person to help you decide about such a major purchase.

Amazing service staff! Everyone is always happy to help and friendly. Never had any issues with their repair work and always completed on time. The best Service Manager I've ever met!!